10:10 am – 10:45 amGetting the Lay of the Land. The Strategy of Using Technology. - Tom Triumph
Technology doesn’t have to be a burden — it should enable your organization, or better yet, power it to new levels and new ways of thinking. In this session, we’ll look at what’s out there in broad strokes, what you need to focus on, what you might want to pay attention to, and how to use technology in a strategic way that serves your organization’s goals. Most importantly, how to use tech to support better productivity, quality and new ways of thinking, while at the same time optimizing the economics of your organization — whether by cutting costs, or increasing profits.
10:50 am – 11:35 amCloud: The Myth. The Magic. The Reality. - Neil Ticktin
You’ve heard the term “cloud” but you might not be able to visualize what it is. Cloud services have been around for longer than the term “cloud” so what is it? What does it do? How can you use it? What are the dangers? What are “hybrid”, “private”, “public”, and “business solution” clouds? There’s a lot that you are using already, and may not even realize it. With reality in mind, what are the benefits of using the cloud, and the realities that are often overlooked? This section will bring together the myth, magic and realities of the cloud.
11:45 am – 12:30 pmMobile: The Lure. The Dangers. The Best Uses. - JD Strong
Whether you personally use mobile technologies extensively or not, it’s easy to see the importance of mobile when you realize that the massive amount of things that people … including your customers and clients … do on their mobile devices. How do you engage your customers and clients? What processes do you need to put in place? How can mobile become a strategic advantage for your organization? What do you need to ask your IT and consultants supporting you about? And, how do you protect your organization? We’ll give you an understanding to help avoid the fads, and focus on the core values of mobile technologies.
2:10 pm – 2:55 pmSecurity: If It’s Not Keeping You Up at Night, It Should Be. - JD Strong
If security isn’t keeping you up at night, it should be. The more you know, the more you are likely to be concerned. Turning a blind eye is dangerous and no longer acceptable — it makes your organization low hanging fruit for a hacker or thief. With 60% of small companies going out of business within six months of a cyber attack, what do you do? What are the things to make you more protected? Do you focus on computer hardware, software and networks? How important is it to focus on your people and their actions? Is a small-to-medium sized business truly at risk or is it hyperbola? If you get caught up in the buzzwords, security may seem beyond comprehension. We’ll focus on how to think about it in simple real world terms, and ask questions of those that are supporting (and hopefully protecting) your organization.
2:50 pm – 3:10 pmCoffee Break
3:10 pm – 3:55 pmManaging Your Organization’s IT When You’re Not Technical. - Neil Ticktin
In areas throughout your company, you may manage smart people that know things that you may not. Somehow, technology staff often avoid common management methods, with what often feels like an ending stream of jargon and acronyms. How do you gain that trust, and ask the right questions to keep them on track without putting your people on edge? How do you assure that the goals of your IT staff or consultants align with your organizations’ goals? What are the best ways to vet tasks and projects without deeply understanding them? How do you manage the relationship between dependencies and priorities? In this session, we will give you the basic tools to do exactly that.
4:00 pm – 4:40 pmAnonymous Questions Session™
Questions You Always Wanted to Know, But Were Afraid to Ask. - Panel
The Anonymous Questions Session™ is one of our all time favorite sessions — the questions that everyone wants to know, but are often afraid to ask. Through a private question submission process, this unique session allows you to get your question asked without everyone else knowing. Best yet, your questions are likely to cover topics that everyone else in the room wants to know!
4:30 pm – 5:00 pmClose
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